faq
Frequently Asked Questions
Need help or advice? Look no further, heres some of our most frequent questions we've built up over time. If you don't see your query here, please contact us and we'll respond right away.
Yes, completely free, we have paid for levels for more services but there is a totally free tier that will be free forever - no credit card is needed for sign up, you can upgrade any time you wish with no contracts.
Yes, just contact us either from your dashboard (preferred) or from our contact page. Let us know what you are looking to do, if its possible (and most things are) then we'll take a look at creating it. Some of our best features have come from user suggestions.
We offer full email support for all users 7 days a week, including holidays. We know a lot of you work weekends / early evenings so we're always here to support any technical issues..
Time for this varies from company to company but in general, the fastest set up time is in minutes. We are here to offer support during the sign up process
Yes, a key part to your marketing is the front end website, on its own it would cost thousands to create a site that offers ecommerce, customer booking, SMS reminders and customer management. Its included in every package, even the free account level.
Yes, we've made it as easy as possible, all it takes is a few lines of code in your own website and you can then benefit from your ValetPal booking system. Our techs can assist with this is you need help.